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HOSTING AND DATA LOCATION

Last updated on 17 October 2026


1. SERVERS IN THE EUROPEAN UNION

Reelwire runs on servers of Hetzner Online GmbH, a German hosting provider, in the
European Union. The service you sign in to, with its API, its MCP server, the rendering of
your clips and the database that holds everything in your workspace, runs in Hetzner's
data centre near Helsinki, Finland. Our development and test systems run in its data
centre in Nuremberg, Germany.

Your content, your clips, your syndication participants and your workspace's records, the
compliance record included, are stored there. What travels outside the European Union, and
why, is the next section.


2. WHAT LEAVES THE EUROPEAN UNION

Reelwire is run by a sole trader in Mexico, who reaches the servers from there to operate
and support the service. A few providers outside the European Union do one job each:

  - Postmark (United States) sends our emails, including the ones that hand your posts
    over and the ones to your syndication participants.
  - Google (United States) keeps our mailboxes, which hold what you write to us.
  - Stripe (United States) takes payments, as a controller of its own.
  - Google reCAPTCHA protects signing in and our forms, and Google Analytics measures the
    website only if you agree to it.

Each receives only what its job needs, under the EU-U.S. Data Privacy Framework or the
European Commission's standard contractual clauses. The services you choose yourself
receive what you send them, wherever they are: the AI services you connect with your own
keys, the platforms your connectors post to, your webhooks and your syndication
participants.


3. MORE DETAIL

The Data Processing Agreement (reelwire.io/data-processing-agreement/) lists every
sub-processor and the measures that keep your data safe, and the Privacy Policy
(reelwire.io/privacy-policy/) says what we collect and why. Questions to
contact@reelwire.io.